Play Within Your Means
At 7game, entertainment should always come first — and that means playing smart. We provide every player in the Philippines with the tools, information, and support needed to keep gaming a positive and balanced experience.
Player Protection Tools
Every registered 7game player has direct access to these safeguards from their account dashboard — no forms, no waiting.
Decide in advance how much you are comfortable depositing — daily, weekly, or monthly. Once your chosen limit is reached, the platform will not process any further deposits until the period resets. This simple boundary helps you stick to a personal budget without relying on willpower alone. Limits can be lowered at any time and take effect immediately. Requests to raise an existing limit are subject to a mandatory 48-hour cooling-off period, giving you space to reconsider before any change takes hold.
Long uninterrupted sessions can blur your sense of time and lead to decisions you would not otherwise make. 7game lets you set a session duration reminder so you receive a clear notification after your chosen period — whether that is 30 minutes, one hour, or longer. The reminder prompts you to step back, reassess, and decide whether to continue or call it a day. Taking regular breaks is one of the most effective habits for keeping gaming recreational rather than compulsive. You can adjust or remove reminders at any time from your account settings.
If you feel your play has moved beyond entertainment and you need a firm break, self-exclusion lets you suspend your account for a set period — ranging from one week to a permanent closure. During exclusion, your account is locked and no deposits, bets, or logins will be processed. All outstanding bonuses and promotional communications are also paused. Self-exclusion takes effect within one working day of your request, and the exclusion period cannot be shortened once it begins. Permanent self-exclusion is fully irreversible, ensuring that players who need a lasting solution have access to one.
Reality checks appear as on-screen prompts at regular intervals during your session, displaying how long you have been playing and how much you have wagered. These brief pop-ups are designed to interrupt autopilot behaviour and bring your attention back to your actual spending and time. You can set the frequency — every 15, 30, or 60 minutes — so the reminders align with your personal habits. Each notification gives you the option to continue your session or log out immediately. Staying aware of your activity in real time is one of the most practical ways to play with full intention.
Your full transaction and betting history is available at any time from your account dashboard, covering deposits, withdrawals, and individual wagers. Reviewing your activity regularly gives you an honest, numbers-based picture of your play — free from the distortions of memory or emotion. You can filter by date range or activity type to identify patterns before they become problems. Transparent access to your own data is a core part of how 7game supports informed decision-making. If anything in your history concerns you, our support team is available to help you review your options.
A cooling-off period sits between self-exclusion and normal play — it is a short, voluntary pause of 24 hours to 30 days that you can activate whenever you feel you need a breather without committing to a longer exclusion. During this period, deposits and betting are suspended while your account data is preserved. Players in the Philippines often find this option useful during stressful life events or after a string of losses where emotions are running high. Cooling-off periods activate instantly and cannot be lifted early, which ensures the pause serves its purpose. You can request one at any time directly through your account settings.
Know the Signs
Problem gambling can affect anyone, regardless of income, age, or experience level. Recognising the early warning signs is the first and most important step toward getting things back on track. The list on the right covers some of the most common indicators that your relationship with gaming may need a closer look. If several of these apply to you — or to someone you care about — reaching out for support is a sign of strength, not weakness. Free, confidential help is available around the clock in the Philippines.
Common Questions AnsweredExternal Support Resources
These organisations provide free, confidential support to anyone in the Philippines dealing with gambling-related concerns.
The NCPG operates a 24-hour helpline staffed by trained counsellors who provide confidential support, crisis intervention, and referrals to treatment programmes across the Philippines. Calls are free and strictly confidential. You do not need to be in crisis to call — early conversations can prevent problems from escalating. The helpline is available every day of the year, including public holidays. Reach them at 1800-774-7687 (toll-free).
Gamblers Anonymous runs regular peer support meetings in Metro Manila and several provincial cities, following the proven 12-step recovery model. Meetings are open to anyone who wants to stop gambling, regardless of how severe the problem is or how long it has been going on. The shared experience and non-judgmental environment help members build lasting strategies for recovery. Family members of those affected can also access support through Gam-Anon groups. Meeting schedules are available by contacting the Philippine GA intergroup directly.
The National Center for Mental Health (NCMH) in Mandaluyong City offers in-patient and out-patient programmes that address compulsive gambling as part of a broader mental health framework. Local government units across the Philippines also operate community-based mental health services that may include gambling addiction counselling. Your attending physician or barangay health centre can provide referrals to the most appropriate specialist for your situation. All public mental health services in the Philippines are covered under the Mental Health Act of 2018 (Republic Act No. 11036). Seeking professional help is a concrete and courageous step toward lasting recovery.
Our FAQ covers the most common responsible gaming questions from players across the Philippines. For account-specific support, log in and reach our team directly through the dashboard.